Privacy Policy

Effective January 1, 2026

Signature Monterey Park Concrete, concretecontractormontereypark.com, estimates@concretecontractormontereypark.com

What this policy covers

This policy explains what information Signature Monterey Park Concrete collects when you visit our website, call us or ask for an estimate, how we use it and what you can do about it. We're a concrete contractor in Monterey Park, CA, and we collect only what we need to answer you, come out to look at your job and do the work.

It applies to everything on this site, starting from our home page. If you have a question we don't answer here, our contact page is the fastest way to reach us.

Information we collect

When you fill out our estimate form, call or email us, we collect what you give us. That usually means your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio. If you send photos of your slab or yard, we keep those too, because they help us plan the visit.

When you browse the site, some information is collected automatically: the type of device and browser you use, the pages you look at, how you got to the site and a general location based on your internet connection. This comes from cookies and analytics tools, which we cover below.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.

How we use your information

We use what you send us to reply to your request, set up an on-site estimate, write up your quote, schedule the work and follow up once the job is done. We may also use it to keep records of the work we did at your property in case you call us about it later.

We use the automatic browsing information to see which pages people find useful and to fix things that don't work, so the site gets easier to use. We don't sell your personal information, and we don't use it to send you marketing from other companies.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits. This site may use cookies and similar tools from analytics providers to count visits and see how people move through the pages.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.

Who we share it with

We share your information only with the people and services that help us run the business. Our estimate form is handled by an outside form service, our website is hosted by a web provider and our analytics come from an outside tool. Each of them gets only what it needs to do that job.

We may also share information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of the business. Outside those cases, your details stay with us.

How long we keep it

We keep estimate requests and job records for as long as we need them to serve you, handle any follow-up on the work and meet tax, accounting and other legal requirements. When we no longer need the information, we delete it or remove the details that identify you.

Browsing data from analytics tools is kept according to the settings of those tools and is usually summarized rather than tied to you by name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for a legal or business record, and if so we'll tell you what and why.

If you live in California, state law may give you additional rights over your personal information. You won't be treated differently for asking us about your information or for using any of these rights.

You can also ask us to stop contacting you at any time, and we will.

Children's privacy

This site is for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we limit who on our team can see it. No website or online service is completely secure, though, so we can't promise that information sent over the internet will never be exposed.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information, want to make a request or think we've handled something the wrong way, call us at (626) 597-0325 or send us a message through our contact page. We're available Mon–Sun, 7 AM–10 PM, and we'll get back to you as soon as we can.

To learn more about who we are and how we work, visit our About page.